Case studies

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  • Bundeena Public Hospital
    Describes aspects of Bundeena Hospital's role, services, operations and patient mix as background to the task of framing performance indicators to the hospital. Enables students to grapple with the complexities of performance monitoring in a public sector
  • Butterflies in Information
    A candidate for a general manager's position lacks communication skills. The case suggests the crucial nature of effective interpersonal communication, and discussion should identify what kind of management development activities are appropriate in such si
  • C R Plating Co Pty Limited
    The case about the rationalisation of branch production facilities where excess capacity exists. Students are required to analyse branch profitability and recommend alternative proposals to maximise profitability.
  • Car Rental Concessions on Commonwealth Airports
    This case recounts the history of the granting of concessions to car rental firms for access to Commonwealth airports. It concludes in 1986 with a new agreement needing to be negotiated in 1987.
  • Carlton & United Breweries (C)
    The third of a series of three cases which covers the development of the Australian brewing industry, the globalisation of the industry and the management of change at CUB following the takeover by Elders IXL. This case describes the management of change a
  • Carlton & United Breweries Ltd (A)
    The first of a series of three cases which covers the development of the Australian brewing industry, the globalisation of the industry and the management of change at CUB following the takeover by Elders IXL. This case follows the history of the industry
  • Carlton & United Breweries Ltd (B)
    The second of a series of three cases which covers the development of the Australian brewing industry, the globalisation of the industry and the management of change at CUB following the takeover by Elders IXL. This case describes the globalisation of the
  • Carson
    An account of the effects of the spread of rumours in a bureaucratic organisation.
  • Central Waikato Electrical Power Board
    This case study focuses on various technological alternatives considered by a large public utility company. The choice relates to staying with vendor, change to another vendor, bring the information systems in-house or buy a turnkey solution.
  • Changes in the Pipeline (A)
    British Petroleum (BP) is a large multinational petroleum company with interests and activities spread across 70 countries. In mid-1991, BP Oil Australia and New Zealand (BPOAZ) embarked on the first stage of an exercise in Business Process Redesign (BPR)